Sr Solutions Architect

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Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.

This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Serve as a key Engineering Services (ES) resource collaborating with COC to support the innovation and commercialization of new solutions for strategic hyperscale data center (HSDC) customers. This role contributes across new product design activities including gathering customer requirements, supporting concept development with AIR and Market Development teams, coordinating prototype efforts with Corning Technology, and creating supporting documentation. The position also requires understanding customer priorities, market needs, and competitive activity to help guide solution development and reduce risk to Corning.

• Lead Engineering Services solution development activities for strategic HSDC customers
• Understand customer innovation priorities and support efforts to align solutions with those needs
• Support internal COC stakeholders, including HSDC leaders, PMO managers, and Market Development, to help ensure Engineering Services is meeting innovation needs
• Interact directly with customers to understand their problems, requirements, identify innovation opportunities, or guide customers to solutions within manufacturing capabilities
• Articulate customer use cases and work with Technology during design and development phases to meet customer requirements
• Contribute to the generation of Intellectual Property (IP/patents) in conjunction with Technology
• Identify potential failure modes for installation of new products and work with Technology team to mitigate in development where possible, or develop appropriate training material
• Train customer design engineers, design firms, and installation contractors on new products, solution sets, and installation
• Establish procedures for innovation products, including how products are handled, installed, and tested
• Lead field trials for new product initiatives
  
  Identify new use cases for innovation while in the field
• Provide design input into software configurators or other design work aids
• Deeply understand manufacturing capabilities and align to customer requirements
• Work closely with PLM to develop part numbers and order processes for solutions
• Provide internal training to ES for all innovation projects
• Collect and present installation data from field trials and early-stage deployments to support value propositions for innovation
• Assist marketing and sales with creation of…