Quality Assurance Analyst

We are seeking a Quality Assurance Analyst to join the Loan Operations team here at Loan Boss!

Loan Boss is a commercial real estate company specializing in finance software for borrowers and brokers. Our platform simplifies the complexities of real estate finance, providing our clients with the tools they need to successfully manage multi-million-dollar portfolios.

The QA Specialist role is responsible for reviewing commercial loan documents and ensuring relevant data is correctly identified and entered into the Loan Boss platform. QA Specialists also help support the Loan Operations team by sharing feedback to help improve quality, digging into any discrepancies in Loan Documents, and helping answer clarifying questions about complex real estate finance concepts.

Individuals who excel in this role are great problem solvers and naturally curious. In the coming months, the Loan Ops team will be implementing a proprietary AI tool to help streamline operations which will require regular testing from QA Specialists to increase accuracy. If you have a positive mindset and the desire to work hands-on with artificial intelligence, this is the perfect job position for you!

Our training involves working hands-on with each team to learn their process and understand a wide array of commercial loan concepts, but is also tailored to fit the individual’s learning style. Our team embraces different backgrounds and perspectives, so candidates must fit in with the team and get along well with all types of personalities.

You will be a good fit if you have a desire to learn, take initiative and value being challenged. If you bring a strong work ethic and have an appetite for additional responsibilities, you’ll find significant opportunities here to advance and grow your career.

Location :
Our office is located in South End, right outside of Uptown Charlotte (ability to commute or plan to relocate before starting work)

Job ***** Full-time in office

***** 8:30am - 4:30pm M-F

Key *****

• Reviewing commercial loan documents to ensure accurate interpretation
• Understanding interest rate markets and trends to stay current on market conditions and expectations
• Communicating feedback to teammates to improve accuracy
• Collaborating with Product and Customer Service teams to identify bugs and provide client solutions
• Managing workload independently to ensure deadlines are met

*****

If you have prior experience or knowledge of commercial real estate, that’s great. If not, then the #1 qualification will just be intellectual curiosity.

• Willingness to learn
• Attention to detail
• Excellent communication and interpersonal skills
• Creative problem solving
• Highly organized

***** $45,000 - $55,000 per year

***** 401k and health insurance, including vision and dental with no premium to employees. No waiting period for eligibility