Payments Operations Analyst

# Payments Operations Analyst Apply
** Job#: 3056136
***
* Job Description:

** Payments Operations Analyst
*
* Location:

** CHARLOTTE, North Carolina (Onsite)

Role Overview Our organization is seeking a Business Execution Consultant to support Payment Operations. This role will assist with daily payment processing, including wire verification and approvals, ACH transactions, and ad hoc operational requests in a fast-paced, deadline-driven environment. The ideal candidate will have experience in a banking or financial services environment and demonstrate strong attention to detail.

Key Responsibilities
* Process incoming wire requests by verifying payment details, entering transactions, and ensuring accuracy and adherence to established procedures.
* Support payment processing activities involving domestic wires, Fedwire, ACH, and related payment workflows.
* Review and resolve payment exceptions, investigate rejection reasons, and escalate discrepancies or issues as appropriate.
* Assist with wire approvals and other time-sensitive operational requests to maintain daily processing volumes.
* Respond to ad hoc requests and client or internal stakeholder inquiries with professionalism and urgency.
* Perform system testing by executing test scripts, documenting results, and identifying issues.
* Assist with daily reconciliations to ensure transactions balance at the end of the processing day.
* Navigate multiple systems while maintaining accurate records and following established controls.

Required Qualifications
*
* Experience:

** Approximately 1–3 years of experience in banking operations, payment processing, transaction processing, or a similar financial services environment. Alternatively, 6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work, consulting, training, military experience, or education.
*
* Skills:

** Strong attention to detail, ability to prioritize competing requests, independent judgment, problem-solving skills, and strong communication skills. Must be comfortable learning new systems and workflows. Flexibility to work a rotating shift schedule and adhere to the hybrid work model is required.

Preferred Qualifications
* Prior experience processing or approving wire payments, ACH transactions, or Fedwire payments.
* Familiarity with SWIFT messaging and basic SWIFT codes.
* Experience using Broadridge payment processing systems.
* Exposure to system testing, quality assurance, or workflow validation.
* Basic understanding of reconciliation processes and end-of-day balancing.
* Previous experience in a high-volume banking operations or payment services environment.

Work Arrangement This position is based in Charlotte, NC. The work model is hybrid, requiring approximately three days onsite per week following an initial training period. The schedule involves rotating eight-hour shifts.  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages.…