Senior Director – Fraud & Payments Risk

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule :
Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity The Senior Director – Fraud & Payments Risk is a newly created, independent second-line leadership role accountable for building and maturing Ally’s enterprise oversight framework across fraud and payments risk. This leader will advance the governance structure, policy framework, risk appetite, reporting, and effective challenge model across all business lines and first-line fraud and payments execution functions, providing direct, real-time visibility into fraud and payments outcomes.

Reporting to the Executive Director of Operational Risk, with direct interaction with the Chief Risk Officer and in collaboration with Legal and Compliance partners, this leader will develop and enhance appropriate governance forums, manage the fraud and payments risk appetite framework, and prepare reporting for the ERMC and Board Risk Committee. The role will advise, enable, and challenge modernization of Ally’s fraud and payments ecosystem as the company deepens and expands primary banking relationships across Consumer Banking, particularly deposits and investing.

It will help balance innovation, customer experience, and profitable growth as consumer expectations, fraud typologies, payment capabilities, and the broader threat landscape continue to evolve. The role also serves as a central connector across fraud, payments, cyber, AML, and identity risk domains, supporting Ally’s transition toward a converged, threat-aligned enterprise protection model.

The Work Itself Fraud & Payments Risk Policy & Governance Evolve, own, and maintain the enterprise fraud and payments risk oversight framework, including applicable policies, risk taxonomies, risk appetite statements, governance, and second-line roles and responsibilities, in alignment with the Enterprise Risk Management Policy and Enterprise Risk Management

Roles and Responsibilities Standard.

Establish, support, and enhance appropriate governance forums, setting agenda priorities around risk appetite performance, material fraud and payments events, thematic first-line performance, emerging risks, and audit or regulatory issue closure.

Independent Oversight & Effective Challenge Independently identify, assess, measure, monitor, test, and report on fraud and payments risk across the enterprise, including aggregated risk across business lines and first-line fraud and payments functions.

Provide effective challenge to first-line fraud and payments strategies, products, detection rules, thresholds, controls, customer-experience decisions, and the enterprise fraud technology roadmap, without assuming ownership of first-line execution.

Review and challenge business-line and…