Business Inclusion Specialist; ACDBE Program Compliance

Business Inclusion Specialist (ACDBE Program Compliance)

Date Opened:
Monday, January 05, 2026 12:00 AM. Close Date:
Monday, January 19, 2026 12:00 AM.
Department:
Aviation Department.
Function:
Business Inclusion.
Salary: $62,091.00 - $77,614.00 (commensurate with experience).

Welcome to the City of Charlotte. Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. We deliver quality public services and promote safety, health, and quality of life for all residents.

This position is based at Charlotte Douglas International Airport and supports Federal Civil Rights programs, specifically the Airport Concession Disadvantaged Business Enterprise (ACDBE) Program. The role reports to the Business Inclusion Specialist Lead and requires initiative, small‑business program compliance knowledge, public interaction, and critical thinking.

• Support the Business Inclusion Specialist Lead in the administration and implementation of the ACDBE program, ensuring compliance with regulatory requirements.
• Assist with ensuring agreements with prime and sub‑concessionaires include required city, state and federal terms, conditions, and provisions.
• Monitor sub‑concessionaire utilization by primes and maintain monthly audit reports.
• Perform site visits and other program compliance reviews, ensuring accuracy and timeliness of payments and effective communication of contract change orders or amendments.
• Participate in mediations and propose solutions for any conflicts that may arise.
• Assist with data tracking and compliance reporting.
• Update Request for Council Action (RCA) documents and maintain approved RCA records in project files for all contracts subject to ACDBE program compliance.
• Monitor and respond to support tickets and requests from vendors in the Inclusion CLT (B2
  
  Gnow looking to means) system, ensuring timely resolution.
• Assist with the logistical planning and implementation of outreach, program awareness, and educational events.
• Provide any additional support as needed.

• Proficient knowledge of the Disadvantaged Business Enterprise Program’s Federal Regulations as stated in 49 CFR Part 23.
• Proficiency with Excel, Word, and other MS Office programs and ability to learn new programs quickly; experience with database programs and accessing information from the Internet and Intranet.

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.
• Ability to perform a variety of duties, often changing from one task to another of a different nature.
• Basic mathematical skills (addition, subtraction, multiplication, division, percentages, and ratios).
• Attention to detail.
• Excellent customer service.
• Collaboration and teamwork.

• Collect and analyze statistical data.
• Understand and carry out oral and written directions.
• Accurately organize and maintain paper documents and electronic files.
• Maintain confidentiality of information and professional boundaries.
• Communicate clearly and concisely in written and verbal communication.
• Collaborate with other teams.

High School diploma or equivalent and 3 years of relevant experience; OR 2‑year college degree and 1 year of relevant experience; OR Bachelor’s degree and no years of relevant experience.

The City’s Background Check Policy requires background checks on final candidates. Checks include reference checks, social‑security verification, leið education verification, criminal conviction record check, credit history check, sex‑offender registry and motor‑vehicle records check. All checks will comply with responsible and federal statutes such as the Fair Credit Reporting Act (FCRA). Final candidates must pass a pre‑employment drug‑screening test and a physical examination.

During the selection process, candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital…