Spa Concierge; Charlotte, NC

Elevate Your Career at Toska Spa – Charlotte's Premier Luxury Skincare Destination

Toska Spa & Facial Bar, the crown jewel in Charlotte’s wellness landscape, is seeking a Spa Concierge to join our elite team. Renowned for our results-driven treatments, state-of-the-art technology, and partnership with the world’s most prestigious skincare brands, we offer a rare opportunity to grow your career in an elevated, high-performance environment.

With a commitment to excellence and personalized care, Toska Spa specializes in bespoke facial treatments that deliver both immediate and long-lasting results. Headquartered in Charlotte, North Carolina—with locations in Charlotte & Nashville—our spas combine cutting‑edge techniques with world‑class products to provide an elevated skincare experience. Trusted by celebrities and skincare enthusiasts alike, Toska Spa is known for its results‑driven approach and dedication to helping every client achieve their healthiest, most radiant skin.

As the first point of contact, you will be the ambassador of our brand, setting the tone for each guest’s journey and ensuring a seamless, five‑star experience from arrival to departure.

• Welcome with Excellence – Greet clients warmly and professionally, creating a lasting first impression
• Coordinate Seamless Experiences – Manage appointments, respond to inquiries, and handle scheduling with precision
• Guide and Educate – Provide informed recommendations on spa treatments and exclusive product lines
• Maintain Flow and Function – Ensure smooth check-ins and check-outs, anticipating client needs
• Uphold Impeccable Standards – Keep the spa environment clean, polished, and aligned with brand standards
• Drive Retail Success – Support skincare sales by sharing knowledge of our premium brands and enhancing at‑home regimens

• A polished, professional, and service-oriented demeanor
• Minimum 1 year of spa experience preferred
• Minimum 2 years in luxury retail or hospitality strongly preferred
• Excellent communication, multitasking, and organizational skills
• Passion for skincare, beauty, and wellness
• Knowledge of luxury skincare brands and services is a plus

• Competitive Compensation
• Retail Commission
• Luxury Environment
• Growth Opportunities

• Generous Employee Discounts
• A luxurious, supportive work environment committed to your growth

If you’re committed to excellence and passionate about luxury wellness, we’d love to hear from you.

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