Certified Medical Assistant - Ballantyne Dermatology

Certified Medical Assistant - Ballantyne Dermatology

General

Job Summary:

Position is responsible for performing duties in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and logistical tasks.

Regulatory Notes:
Medical assistants must adhere to the MA scope of practice. Medical Assistants must protect patients’ health information for confidentiality, authorized access for treatment and data security. This is a full‑time position that will support the Dermatology team at Ballantyne, 4 days per week 7:30 am to 4:30 pm.

• Escort patients to exam rooms/procedure room, interview patients, measure vital signs including weight, blood pressure, pulse, temperature, collect patient history; perform screenings per provider guidelines, other physical examination preparations, and document all information in patient’s chart.
• Assist patients as needed with walking transfers, dressing, collecting specimens.
• Perform nursing procedures under supervision of physician or physician assistant.
• Assist physician and physician assistant in exam rooms.
• Give instructions to patients/families as instructed by physician or physician assistant.
• Serve as the first point of response to patient care related telephone calls and messages. Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls per Physician/ACP direction. Collect information and process messages from patients and front office staff to physicians and physician assistants.
• Clinical pharmacology; drug administration through various routes except IV’s including injections.
• Assists with minor surgery including surgical tray set‑up pre/post‑surgical care, applying dressings, and suture removal.
• Administers injections.
• Instructs patients with assistive devices, body mechanics, and home care.
• Initiate laboratory procedures in accordance with OSHA guidelines and quality control methods, including CLIA‑waived testing, capillary punctures and venipunctures, specimen handling such as urine, throat, vaginal, stool, and sputum.
• Initiate electrocardiography testing including mounting.
• Schedules appointments and referrals. Follows up to ensure completion of physician orders.
• Medication refills.
• Lab reconciliation.
• Complete forms and prior authorizations for medications.
• Monitor and check assigned Athena boxes and other assigned boxes for coverage.
• Work at different Tryon office locations as needed.
• Other duties as assigned.

• Assemble patients’ health information including patient symptoms and medical history, exam results, X‑ray reports, lab tests, diagnoses, and treatment plans.
• Ensure all related reports, labs and information is available in patients’ medical records prior to their appointment.
• Review to ensure all forms are completed, properly identified, and signed and that all necessary information is in the EHR.
• Communicate as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
• Obtain and send patient medical records to support seamless care delivery. Ensure records are sent within one work day of chart completion to all physicians involved in a patient’s care.
• Obtain lab/X‑ray reports, hospital notes, referral information, etc.
• Complete forms/requisitions as needed.
• Schedule physician and ancillary appointments.
• Update charts to ensure that information is complete and filed appropriately.
• Alert physician when chart is incomplete or has not been completed within established time standards.

• Check schedules and organize patient flow.
• Set up instruments and equipment according to department protocols.
• Cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.
• Perform medical/surgical asepsis, sterilization, instrument wrapping and autoclaving.
• Clean sterilizer according to scheduled maintenance program and keep appropriate records.
• Keep exam rooms stocked with adequate medical supplies, order, sort, and store supplies.
• Complete biohazard waste disposal and monitoring.
• Maintain…