Clinical Education Manager

Position: Clinical Education Manager

Location: Charlotte, NC

Job : CEM

# of Openings: 1

Our mission is to improve the standard of patient care and quality of healthcare delivery by providing the best endoscopic products and services with a focus on QUALITY, CLINICALLY RELEVANT INNOVATION, and SIMPLICITY. Through leading edge R&D and manufacturing, PENTAX Medical provides endoscopic imaging devices and solutions to the global medical community.

Clinical Education Manager

We are an established medical device leader that is preparing for high growth. This means that PENTAX is looking to invest in its team and provide a collaborative and encouraging work environment.

PENTAX Medical is proud of its comprehensive benefits program and generous Paid Time Off and Holiday policy.

The Clinical Education Manager ensures a deep understanding of endoscopic procedures and devices across internal and external professional education initiatives. A strong team player, this role is responsible for the strategic coordination, execution, and continuous improvement of training programs in endoscopy.

• Support the planning, coordination, and delivery of HCP training programs at IRCAD, key training institutions, and virtual seminars, including on-site execution and post‑event follow‑up.
• Manage IRCAD equipment including reprocessing, inventory, and shipping as needed.
• Collaborate with KOLs and subject matter experts to ensure the clinical relevance and excellence of training programs.
• Support the consistent execution of professional education programs in the U.S. for peer‑to‑peer education (e.g., PENTAX Medical Forward Academy).
• Deliver training sessions to HCPs across the United States.
• Work cross‑functionally to align HCP training content with standards, society guidelines, and clinical/technological advancements.
• Support sales teams during congresses and exhibitions by providing HCP trainings.
• Collaborate with Director of Training & Education to ensure new field team members acquire foundational knowledge of products, clinical applications, and core selling skills, including coordination and use of PENTAX Medical University (Learn Upon platform).
• Partner with sales leaders to assess and address the training needs of the sales team.
• Support the commercial organization with in‑field training to ensure understanding of product use, application, and continual building of clinical acumen.
• Manage scheduling, execution, and ongoing support of virtual and in‑person training, including onboarding new sales representatives and ensuring success with regular check‑ins throughout the first 120 days.
• Continuously assess training effectiveness, identify gaps, and recommend improvements.
• Support ongoing training for current sales teams, including new product launches and updates in clinical practices, techniques, or guidelines.
• Assist in the creation and review of educational content for internal and customer training, including materials hosted on the Learning Management System (LMS).
• Collect and communicate feedback from training sessions to inform the Director of Training & Education and support continuous improvement of training strategies.
• Promote open communication and constructive feedback within the Americas Marketing, Sales, and CAS teams.
• Stay current with trends in medical education, endoscopy, and adult learning methodologies to collaborate on implementation into training programs.
• Strong communication skills, high motivation and solution‑oriented approach.
• Team player – hands‑on mentality.

• Bachelor's degree in Science or Nursing; GI experience is preferred.
• Ability to lift or maneuver 30 lbs.
• Self‑motivated and capable of working independently and remotely.
• Strong analytical skills and attention to detail.
• Collaborative mindset with excellent interpersonal skills.
• Receptive to feedback and adept at cross‑functional collaboration.
• Skilled in engaging and managing diverse stakeholders ranging from KOL HCPs to internal PENTAX teams.
• Training and work experience as a (endoscopic) nurse.
• Experience training for a medical device company, especially in endoscopy.
• Minimum of 2 years of training experience in healthcare settings.
• Experience presenting to groups.
• Located near Charlotte, NC.
• Clinical Education Nurse / Nurse Educator.
• CGNA Certification.
• Hospital clinical educator.