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ACTT Team Leader

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Children's Hope Alliance
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Mental Health, Clinical Social Worker
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Description SUMMARY

The Child ACTT Team Lead is responsible, personally or through appropriate delegation, for staffing and clinical supervision of the Child Focused Assertive Community Treatment (ACT) team. The Team Leader works in conjunction with the Chief Program Officer, Program Manager, Program Director, and Psychiatric Supervisor to provide overall clinical leadership and responsibility for monitoring participant treatment, rehabilitation, and support services provided by the Child ACT Team, as well as supports the clinical supervision, education, and training of other team members.

The Team Leader provides assistance to individuals to maximize their recovery, ensures consumer-directed goal setting, assists both the individual and family served to gain hope and a sense of empowerment, and provides assistance in helping the individuals served become respected and valued members of their family and community. This is a flexible hybrid position, requiring office, home and community-based work.

PRINCIPAL

DUTIES AND RESPONSIBILITIES
  • Plan, implement and manage staffing to ensure required level of service to participants.
  • Maintains a caseload of at least 4 families; or as otherwise needed for team coverage. Team Lead will meet productivity standards for own caseload; and also hold team members supervised to their productivity standards as well.
  • Ensure training and clinical supervision is provided within scope of practice. Collaborates with Program Manager and Leadership for internal training needs.
  • Customer Service

    Skills:

    General friendliness, a solution-focused attitude, being responsive and flexible.
  • Participates in open, direct, solution-focused communication with participants, families and team members.
  • Collaborate with Program Manager to evaluate utilization and programming to meet financial requirements.
  • Staff clinical duties could include but are not limited to intake, evaluation, assessment, supervision, side‑by‑side support, co-facilitation of psycho‑education groups, co-facilitation of Family Education and Support and case management for individuals and their families. This is done under direct clinical supervision and based on their scope of practice as identified by CHA and individual licensing entities.
  • Facilitates team/staff meetings to encourage transparency amongst the inter‑disciplinary team and provides clinical direction as appropriate.
  • Monitors participant level of service and treatment provision by the team in accordance with Participant Achievement Agendas.
  • Monitors the team/staff adherence to clinical documentation and service compliance standards.
  • Participate in case conferences, team meetings and any other appropriate meetings associated with staffing, safety, and quality assurance.
  • Assist staff to understand and cooperatively undertake actions to meet individual and family needs that are strength based and family centered.
  • Work collaboratively with other members of inter-agency programs (MIS, utilization management, HR, finance, development, foster care, leadership and administrative staff) to meet the customer service and clinical needs of participants and families.
  • Develops and adheres to supervision plans with direct supervisor and supervises utilizing Leader of Others principles.
  • Provides input and assists with implementation of electronic solutions utilized on the team (electronic health record, APP, etc.).
  • Work schedule is primarily weekdays, with some flexibility needed for weeknights, weekends and collaboration with team for holiday coverage.
  • On call duties as assigned required.
  • Perform other duties as assigned.
Supervision responsibilities

Clinical supervision of assigned direct reports on the Child Focused Assertive Community Treatment (ACT) team.

Core

Competency:

Supervisors

Supervisors will complete 100% of direct reports evaluations on time (within 30 days of the effective date of evaluation) and will have no old evaluations outstanding to meet expectations. Supervisors that supervise second level reports will also need to have 85% of any indirect reports completed on time to meet expectations.

  • Measurement:
    Review of evaluations due during the review period and whether they were completed on time.
Core

Competency:

Analytical Skills

Therapist demonstrates an ability to review, interpret, and include client assessments in case conceptualization of treatment plan. Includes internal and external CCA’s, PCPs, Medical Evaluations, and Psychological Testing.

  • How will competency be measured? At hire review of staff member's first client admission for evidence that inclusion of collateral information is included in client assessment, progress notes, and treatment plan. Annual review of 5 client records for evidence that inclusion of collateral information is included in client assessment, progress notes, and treatment plan.
Requirements

Children’s Hope Alliance is an Equal Opportunity Employer

QUALIFICATION REQUIREMENTS

To perform this position successfully, you must perform each essential duty and…

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