Referral & Intake Specialist​/Infusion

Referral & Intake Specialist / Infusion

Phar Merica (Amerita, Inc.).

Amerita, Inc. is a leading provider in home infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our Charlotte, NC branch.

Amerita is an entrepreneurial‑founded company and a wholly owned subsidiary of Phar Merica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower‑cost, high‑quality alternative providers such as Amerita.

Monday – Friday, 8:30 am – 5:00 pm

• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company‑Paid Short & Long‑Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & Daily Pay
• 401(k)
• Pet Insurance

• Process referrals received from referral sources.
• Ensure all required documentation has been received to process the referral timely.
• Ensure Intake referral checklists are complete.
• Enter patient demographic, insurance, and authorization information into the computer system.
• Obtain authorizations and re‑authorizations as required by payers and document this in the computer system.
• Ensure that insurance verification is completed, and authorization is in place or requested prior to giving the referral to a pharmacist.
• Understand which insurance companies have contracts with Amerita.
• Communicate with other departments including Sales and pharmacy staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery.
• Complete documentation of progress notes in computer system.
• Notify patients/caregivers regarding insurance coverage and payment responsibilities.
• Maintain confidentiality of patient and proprietary information.

• High School Diploma/GED or equivalent required;
  Associate’s Degree or some college preferred.
• Minimum two (2) years of experience collecting referral information in the healthcare market.
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies.
• Knowledge of insurance verification and pre‑certification procedures.
• Understand the scope of services that Amerita can provide.
• Strong verbal and written communication skills.

Amerita, an affiliate of Bright Spring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.

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