Patient service Specialist- Mountain

Department: 02250 GCMG North Charlotte OBGYN:
Mountain Island - Obstetrics/Gynecology

Status:
Full time

Benefits Eligible:
Yes

Hours Per Week: 40

Schedule Details/Additional Information:
Monday-Friday 7:45am-5:15pm, Rotating/Variable. No weekends

Pay Range: $19.45 - $29.20

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an oft‑hectic environment and possesses the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front‑end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter. Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors 彩神争霸破解inventory and stock medications, narcotics, and emergency medications/equipment

Must be able to sit for long periods of time and work in a fast‑paced office environment. Should be able to bend and lift up to 10 lbs.

High School Diploma or GED required. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on‑call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and short‑ and long‑term disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
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