Health Records Specialist - Public Health

Health Records Specialist - Public Health

Follow your calling, Find your career

Salary Range: $20.00 - $22.46/hour

This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

This role is on-site 5 days a week.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.

As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that “Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease”.

Come be a part of Mecklenburg County’s Public Health department’s vision to “assure the health and safety of our diverse and changing community today and for future generations.”

Provide clerical support to include reconciling, maintaining and releasing health records. This essential independently working position assists with the implementation and monitoring of policies and procedures related to State and Federal regulations and standards in area programs for health information services.

• Release information to appropriate individuals based on applicable consent release information
• Analyze and determine if information to be released is valid; process information to be released; record related information in electronic database
• Request information from other agencies; log requests and releases in appropriate database
• File materials in proper locations in accordance with applicable procedures
• Provide customer service to internal and external customers, which may include doctors, nurses, clinical staff, clients, families, court systems, and/or other applicable agencies via telephone, fax, mail, and direct contact regarding health information
• Ensure the security of records and other client documentation; check client information at admission and discharge for accuracy and compliance; review key elements in charts and electronic databases concurrently for quantitative analysis purposes
• Ensure client records are created, completed and accessible in a timely manner to assist treatment staff with the delivery of quality services
• Create and review forms to ensure that requested forms meet applicable State, Federal, and facility standards
• May be required to staff shelters in the event of a disaster
• Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.

• Minimum of two years of general records management experience.
• High School Diploma, or equivalent.
• Combination of relevant education and relevant experience accepted:
  Yes.

• May require a valid North Carolina or South Carolina Driver’s License.

None specified.

• Customer service principles
• Database applications
• Telephone etiquette
• Applicable Federal, State, and local laws, rules, and regulations
• Confidentiality guidelines

• Providing customer service
• Filing
• Entering information into appropriate databases
• Using modern office equipment
• Using a computer and related software…