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Claims Manager

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Advocate Health
Full Time position
Listed on 2026-10-24
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Compliance, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Major Responsibilities:
  • Manage sand executes the multi-million-dollar enterprise claims and litigation management programat assigned site(s).Siteexpertandresourcefor all claims-related subjects.
  • In collaboration withsite and medical staff leadership,executes system-wideprogramfor developing and implementing risk reduction and financial loss prevention strategies.

    Disseminates claims and risk data reports for assigned site(s) for tracking/trending.
  • Executesstrategyforall professional and general liability claimsto ensure the best resolution possible.

    Promotes best practices and consistent, effective claims handling in alignment with enterprise goals.

    Ensures all claimsare appropriately financially reserved.

    Responsible fortimelynotice and communication for all claims insured under the Advocate Health reinsurance programs.

    Monitors all aspects ofclaims activity including in-person court attendance for trial management.
  • Collaborates with Claims and Risk leaders in ensuring acoordinated, comprehensive,high quality enterprise Risk Management Education Program at assigned site(s).
  • Executes all data entry in claims management system, ensuring accuracy and timeliness of claims data.

    Executes strategy and platform improvement initiatives.
Licensure, Registration, and/or Certification

Required:
  • None Required.
Education Required:
  • Bachelor's degree in healthcare administration, law,or related field required.
Experience

Required:
  • Typically requires5years of claims, insurance, legal or risk management experience in a healthcare setting.
Licensure, Registration, and/or Certification Preferred:
  • Certified Professional in Health Care Risk Management designation issued by the American Hospital Association (AHA) needs to be obtained within 1 year, orsimilar licenseor certification.
Education Preferred:
  • Juris doctor of master's degree in healthcare administration or related field preferred.
Experience Preferred:
  • Legal,nursingor other clinical knowledge, background, and experience preferred.
Knowledge, Skills & Abilities

Required:
  • Demonstrated abilityleadingcollaborative activities, chairingmeetingsand making presentations to physicians and executive leadership.
  • Demonstrated ability to work and function in a complex corporate, system environment.
  • Ability to communicate effectively with individuals of diverse backgrounds from all disciplines and levels of the organization. Must be comfortable and able to effectively and compassionately communicate with patients, claimants, and family membersregardingdifficult topics.
  • Strong decision-making and critical thinking skills.
  • Strong ability to manage multiple teams of people and projects simultaneously.
  • Must be proficient in Microsoft Office (Excel, Access,PowerPoint and Word) orsimilar products.
  • Demonstratedexpertisein statistical/data analysis, data presentation, organizational ability, and attention to detail.
  • Demonstrated ability to draft comprehensive reports and memosregardingall areaspertaining tothe Risk function.
Physical Requirements and

Working Conditions:
  • Generally exposed to a normal office environment.
  • Operates all equipment necessary to perform the job including computer use.
  • Exposure toroad and weather hazards during job-related trips.
  • Must be able to sit, stand, bend, and liftfrequentlythroughout workday.
  • Must be able to walk sufficiently to coverentiretyof site/facility.
  • Must have clear speech,hearing and vision.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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