Housekeeping Coordinator

Description

Step Stone Hospitality is GROWING and looking to add a Housekeeping Coordinator Position to our dynamic Le Meridien Sheraton Hotel Charlotte.

• Answer Housekeeping phones and take messages in a courteous and efficient manner.
• Responsible for running all reports as required for room assignments and updating as needed.
• Fulfill all guest and employee requests promptly.
• Responsible for keeping guest request logs up to date to ensure efficient response time is realized.
• Responsible for securing, logging and mailing all lost and found items expediently.
• Responsible for entering and communicating all work orders or requests to Engineering Department.
• Coordinates Housekeeping work with other departments.
• Tracks and monitors all deliveries and notifies manager of their status.
• Tracks and monitors room replacement status.
• Responsible for maintaining key control within the department.
• Reports any problems to the Supervisor or Manager immediately.
• Cleans rooms as directed by management.
• Ensure that your proper uniform and nametag is worn at all times.
• Maintain effective communication with all co-workers and supervisors.
• Must be familiar with the opening and closing procedures for the department.
• Ensure all assets and supplies for the department are kept secure and in storage at all times.
• Be familiar & assist with all emergency and fire procedures.
• Report to Security any suspicious activity.
• Follow key sign in and sign out procedures.
• Adhere to scheduled work hours and attendance policies and procedures.
• Familiarize self with the property Housekeeping policies and procedures.

Hours needed are between 7:30am to 4:30pm.

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have good computer skills.
• High school education and relevant training and experience required. Additional education preferred.
• CPR and first aid training preferred.
• Additional language ability preferred.