Houseperson @ Residence Inn Charlotte Uptown

Houseperson @ Residence Inn Charlotte Uptown

Summit Hospitality Group, Ltd. is seeking a Houseperson to maintain the cleanliness and presentation of public spaces across the hotel. The role supports guest satisfaction by ensuring all areas meet the company’s high standards of quality and professionalism.

• Job Title: Houseperson
• Department: Housekeeping / Rooms
• Reports To: Housekeeping Manager / Operations Manager
• Job Type: Full-time / Part-time positions available
• Location: Residence Inn Charlotte Uptown

• 1-2 years of experience with a name-brand hotel housekeeping (preferred)
• Preferred experience as Houseperson
• Can‑do attitude and willingness to perform assigned work in a cheerful and respectful manner
• Service‑oriented style with professional presentation
• High energy and attention to detail
• Teamwork and partnership attitude toward fellow associates and management

• Maintain cleanliness of lobby, public restrooms, hallways, stairwells, guest laundry, fitness center, business center, outdoor spaces, parking facilities, offices, etc.
• Perform walk‑around of the property, ensuring all areas are in good working order and neat
• Assist with guest rooms to strip beds or take out trash
• Aid in laundry through folding linens, stocking carts, and managing storage areas
• Set up meeting rooms with provided layouts as needed
• Receive and store deliveries
• Follow proper key‑control procedures
• Use all authorized cleaning agents properly and safely
• Respect all hotel equipment and property, using it with care to avoid unnecessary damage
• Maintain communication with all departments, including Front Desk, Housekeeping, and Engineering, and assist with guest requests
• Ensure uniform and personal appearance are clean and professional
• Maintain a friendly and approachable attitude toward guests and staff
• Maintain a positive work atmosphere by acting and communicating in a manner that fosters collaboration with guests, co‑workers, and management
• Perform all other duties as directed, developed, or assigned

• Flexible work schedule, including weekends
• Must have a reliable source of transportation
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
• Must reach overhead and below the knees, including bending, twisting, pulling, and stooping; stand, sit, or walk for extended periods
• Must be able to work in temperatures from below 32°F to above 100°F and in all weather conditions; work will be inside and outside the hotel
• Duties are subject to change and additional duties may be assigned as needed

• Personal time after 90 days
• Insurance benefits after 90 days
• Vacation time after 1 year

Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.