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Guest Services Director – Elevate Hotel
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-01
Listing for:
Fairfield Inn & Suites By Marriott - Charlotte Matthews
Full Time
position Listed on 2026-01-01
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services
Job Description & How to Apply Below
A leading hotel chain is seeking a Director of Guest Services in Charlotte, NC. This role involves leading the guest services team, maintaining high service standards, and resolving guest complaints. Ideal candidates should have over 2 years of hotel front office experience, strong leadership skills, and proficiency in hotel management systems. The position offers benefits including insurance, paid time off, and retirement plans while focusing on creating exceptional guest experiences.
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