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Housekeeping Supervisor

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: StepStone Hospitality
Full Time position
Listed on 2026-01-03
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Description

Are you passionate about cleanliness, organization, and creating exceptional guest experiences? We’re looking for an Hourly Housekeeping Supervisor to join our team and support our housekeeping department in a fast-paced, guest-focused environment! As a key leader within the department, you’ll help guide room attendants, ensure quality standards are consistently met, and play an important hands‑on role in daily operations.

  • Lead and support room attendants and house persons during daily operations, ensuring cleanliness standards and procedures are consistently followed.
  • Assist with training, coaching, and developing team members to uphold high‑quality service and attention to detail.
  • Conduct daily room and public area inspections, ensuring rooms are guest‑ready and any issues are addressed promptly.
  • Help manage inventory of linens, supplies, and amenities, reporting shortages or needs to leadership.
  • Coordinate closely with the Front Desk, Engineering, and other departments to ensure seamless guest experiences and timely room readiness.
  • Monitor housekeeping workflow, productivity, and staffing levels to support efficient operations.
  • Maintain a clean, organized, and professional work environment while modeling excellent service and teamwork.

If you have strong leadership abilities, excellent communication skills, and a passion for maintaining high standards of cleanliness and guest satisfaction, we’d love to meet you!

Requirements
  • Must have a comprehensive knowledge of hotel operations and guest services
  • Strong communication and interpersonal skills
  • Ability to handle difficult situations and maintain professionalism
  • High school education preferred; relevant training and experience required
  • Previous experience in a hotel environment preferred
  • Knowledge of applicable Federal, state, and local health, safety, and legal regulations
  • Ability to obtain required licenses and certificates
  • Additional language ability preferred
  • CPR and first aid training preferred

EOE – All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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