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Banquet Houseperson

Job in Charlotte, Mecklenburg County, North Carolina, 28204, USA
Listing for: StepStone Hospitality
Full Time position
Listed on 2026-09-18
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Hospitality & Tourism
Job Description & How to Apply Below

Banquets Team Member

We are looking for an ambitious and fun individual to join our hard-working banquets team at the Le Meridien | Sheraton Charlotte Hotel Complex. Our goal is to enhance the customer experience by having an enthusiastic staff to ensure event guests are well taken care of!

  • Ensure that details are followed from the banquet event order (BEO)
  • Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner
  • Ensure that the banquet area is maintained in a clean, organized, and safe condition
  • Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and ensure all equipment is stored in the designated area
  • Always be present in room and greet guests upon arrival
  • Submit maintenance requests to the engineering department for broken or damaged equipment
  • Assist staff with room set ups, food service, and clean up when necessary
  • Comply with health and safety regulation and act in line with company policies and licensing laws
  • Maintain equipment in good condition
  • Report on any shortages, damages or security issues
  • Handle reasonable guests' complaints/requests and inform others when required

$15.00 + tips!

FREE Lunch and FREE Parking.

Skills to be successful in this role would include:

  • Ability to work independently and remain motivated
  • Smile
  • Proven working experience in relevant field
  • Helpful with customer service
  • Professionalism along with speed and attention to detail

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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