Banquet Houseperson; AM

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people.

We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

The Banquet Houseperson is responsible for the setup, breakdown, cleanliness, and overall readiness of banquet and meeting spaces. This position works closely with the Banquet and Events teams to ensure function rooms are properly arranged according to event specifications and that guests receive a professional, seamless experience.

setting up and breaking down tables, chairs, staging, dance floors, linens, and other banquet equipment; maintaining clean and organized meeting spaces and storage areas; refreshing rooms during events; assisting with event transitions and last‑minute changes; safely moving and storing equipment; and responding promptly to requests from banquet leadership and guests. This role requires physical stamina, attention to detail, urgency, teamwork, flexibility, and a strong commitment to guest service and safety.

Banquet Housepersons must be able to work a flexible schedule, including early mornings, evenings, weekends, and holidays based on business and event needs.

What you’ll be doing Banquet Houseperson

Job Description Department:
Food & Beverage / Banquets

Reports To:

Banquet Manager / Food & Beverage Director Employment Status:
Hourly / Non-Exempt Position Summary The Banquet Houseperson is responsible for the setup, breakdown, cleanliness, organization, and overall readiness of banquet rooms, meeting spaces, pre-function areas, and event equipment. This position plays a critical role in ensuring every meeting, conference, wedding, banquet, and special event is prepared accurately, safely, and on time according to the Banquet Event Order (BEO) and hotel standards.

The Banquet Houseperson works closely with Banquet Leadership, Banquet Servers, Culinary, Stewarding, Engineering, and other hotel departments to execute events successfully. This role requires a strong sense of urgency, attention to detail, physical stamina, teamwork, and the ability to adjust quickly when event needs or room setups change. The expectation is simple: every event space should be clean, complete, properly set, and guest-ready before the client or guests enter the room.

Banquet & Meeting Room Setup Review Banquet Event Orders (BEOs), room diagrams, and instructions from Banquet Leadership to understand daily event requirements. Set banquet and meeting rooms according to the specifications outlined on the BEO and approved room diagrams. Properly arrange tables, chairs, linens, staging, dance floors, podiums, risers, easels, registration tables, buffet tables, water stations, and other required equipment. Set rooms in various configurations, including classroom, theater, conference, boardroom, U-shape, hollow square, rounds, reception, banquet, and other customized arrangements.

Ensure tables and chairs are properly aligned, evenly spaced, clean, and presentable. Ensure room setups meet hotel standards as well as applicable safety and fire-code requirements. Confirm all required equipment and supplies are present before the event begins. Complete assigned setups within established…