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Front Office Lead: Guest Experience & Revenue

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Northwood Hospitality LLC
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Northwood Hospitality LLC is seeking an Assistant Front Office Manager for The Ballantyne property in Charlotte, NC. The role focuses on assisting the Front Office Manager with daily operations, guest satisfaction, and revenue optimization.

You will supervise front desk staff, oversee check-in/check-out, resolve guest issues, and help implement systems while ensuring a positive work environment and adherence to policies.

Join us at Northwood Hospitality LLC as our next Front Office Lead:
Guest Experience & Revenue in Charlotte, NC, United States.

As a Front Office Lead:
Guest Experience & Revenue, you will play an important part at Northwood Hospitality LLC in Charlotte, NC, United States.

We invite applications for the Front Office Lead:
Guest Experience & Revenue position located in Charlotte, NC, United States.

The following role is for a Front Office Lead:
Guest Experience & Revenue with Northwood Hospitality LLC.

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