Director of Events

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Full Time Exec Senior Level CHARLOTTE, NC, US

5 days ago Requisition

Charlotte Country Club was founded in 1910 and is located four miles east of uptown Charlotte, in the historic Plaza-Midwood neighborhood. Charlotte Country Club is known as a top 20 private club in the US. The club was also recognized as a Top-50 Platinum Club of the World by the Club Leaders Forum.

Our team is responsible for upholding an “unparalleled country club experience” for our members and their guests through first impressions, kind and attentive service throughout their visit, and always a fond farewell. We focus on personalized service, exercising our ability to create memorable experiences on a daily basis.

General Description:

The Director of Events is responsible for the club’s event management strategy and execution of all events. Responsibility includes leading and developing our Event Planning Team to deliver first-class event services and exceed member expectations. Our Event Planning Team provides very personalized assistance to our members by providing a “high-touch experience” which includes helping the host in almost every aspect of their event.

Our Event Planners, working as a team with culinary, service, and facilities teams, are keenly focused on providing a “five-star” personalized and professional service.

Our Event Planning (EP) Team plans a variety of banquet functions with social grace, dedication, creativity, and finely tuned attention to detail. Some include wedding ceremonies and receptions, dinner dances, golf outings, cocktail receptions, business meetings, celebration dinners, holiday parties, and more. Our Club is a vibrant and busy operation twelve months of the year.

We continue to set ourselves apart for the quality of food, facilities, and service that we provide. We have an excellent culinary team and an outstanding leadership team. Our Club strives for a positive work environment for our dedicated, hardworking, fun-spirited team members.

Essential Functions:

• Strategize and implement an average of 1,000 private and club events exceeding $3 million in function revenue and event capacities of more than 600 participants. Leads the Event Planning team, providing constant coaching, feedback, and development to ensure Club standards are consistently met.
• Facilitates short and long-term planning for event operations with the Assistant General Manager in an effort to increase banquet sales and enhance member experience.
• Responsible for all hiring and training of the Event Planning team, including creating schedules, and new hire training materials, including “How To” documents, standard operating procedures, visual aids, personal binders, and general/relevant company information.
• Leads weekly Banquet Event Orders (BEO), Culinary, and monthly inter-department event meetings.
• Maintains annual Event Analysis Profit & Loss for all Club events and holiday functions.
• Collaborates with various departments to gather information including but not limited to labor costs, food costs, rental costs, and vendor costs.
• Maintains and submits department budget, revenue, and expenses as needed.
• Distributes certain departmental administrative tasks to the Event Planning Team.
• Manages the Club’s holiday décor spreadsheet to facilitate budgeting, reviewing, and placing orders for annual orders with multiple vendors.
• Liaison with IT on behalf of the EP Team to resolve technical problems with phones and computing resources and to purchase new equipment.
• Performs other duties as assigned.

Event Functions:

• Assists members in planning a variety of…