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Banquet Houseperson; AM

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Sonesta Hotels
Full Time position
Listed on 2026-10-13
Job specializations:
  • Hospitality / Hotel / Catering
    Catering, Event Staff/ Venue Crew, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 19000 - 28000 USD Yearly USD 19000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Banquet Houseperson (AM)

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Banquet Houseperson is responsible for the setup, breakdown, cleanliness, and overall readiness of banquet and meeting spaces. This position works closely with the Banquet and Events teams to ensure function rooms are properly arranged according to event specifications and that guests receive a professional, seamless experience.

Key responsibilities include setting up and breaking down tables, chairs, staging, dance floors, linens, and other banquet equipment; maintaining clean and organized meeting spaces and storage areas; refreshing rooms during events; assisting with event transitions and last-minute changes; safely moving and storing equipment; and responding promptly to requests from banquet leadership and guests.

This role requires physical stamina, attention to detail, urgency, teamwork, flexibility, and a strong commitment to guest service and safety. Banquet Housepersons must be able to work a flexible schedule, including early mornings, evenings, weekends, and holidays based on business and event needs.

Job Description Banquet Houseperson

Job Description

Department: Food & Beverage / Banquets
Reports To: Banquet Manager / Food & Beverage Director
Employment Status: Hourly / Non-Exempt

Position Summary

The Banquet Houseperson is responsible for the setup, breakdown, cleanliness, organization, and overall readiness of banquet rooms, meeting spaces, pre-function areas, and event equipment. This position plays a critical role in ensuring every meeting, conference, wedding, banquet, and special event is prepared accurately, safely, and on time according to the Banquet Event Order (BEO) and hotel standards.

The Banquet Houseperson works closely with Banquet Leadership, Banquet Servers, Culinary, Stewarding, Engineering, and other hotel departments to execute events successfully. This role requires a strong sense of urgency, attention to detail, physical stamina, teamwork, and the ability to adjust quickly when event needs or room setups change.

The expectation is simple:
every event space should be clean, complete, properly set, and guest-ready before the client or guests enter the room.

Essential Duties & Responsibilities Banquet & Meeting Room Setup
  • Review Banquet Event Orders (BEOs), room diagrams, and instructions from Banquet Leadership to understand daily event requirements.

  • Set banquet and meeting rooms according to the specifications outlined on the BEO and approved room diagrams.

  • Properly arrange tables, chairs, linens, staging, dance floors, podiums, risers, easels, registration tables, buffet tables, water stations, and other required equipment.

  • Set rooms in various configurations, including classroom, theater, conference, boardroom, U-shape, hollow square, rounds, reception, banquet, and other customized arrangements.

  • Ensure tables and chairs are properly aligned, evenly spaced, clean, and presentable.

  • Ensure room setups meet hotel standards as well as applicable safety and fire-code requirements.

  • Confirm all required equipment and supplies are present before the event begins.

  • Complete assigned setups within established deadlines and communicate immediately if a setup cannot be completed on time.

  • Assist…

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