Director of Operations: Guest Experience & Hotel Ops
Listed on 2026-10-18
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Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism
The Courtyard and Residence Inn Charlotte Northlake is seeking an operations-focused hospitality professional to oversee guest services, front desk operations, and team leadership, ensuring service standards are met and daily tasks run smoothly.
You will train staff, prepare schedules, manage HR activities, handle guest inquiries, assist check-in/check-out, and collaborate with other departments to maintain high guest satisfaction. This is a full-time, on-site role with competitive benefits.
Consider building your career as a Director of Operations:
Guest Experience & Hotel Ops at Courtyard and Residence Inn Charlotte Northlake.
Our organisation is growing, and we are hiring a Director of Operations:
Guest Experience & Hotel Ops in Charlotte, NC, United States.
This opportunity is for the Director of Operations:
Guest Experience & Hotel Ops role at Courtyard and Residence Inn Charlotte Northlake.
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