Advisory Manager

Published:
Nov 19, 2024 – The Advisory Manager develops and implements strategies to deliver effective Advisory Services, and unites the HR advisory community to foster engagement and innovate workplace practices. This position builds and manages a visible and trusted Advisory team that partners with stakeholders to understand their needs and challenges while coaching leaders and employees in HR policies to enhance talent management, diversity, and performance.

The manager also provides expert advice on employment law, oversees disciplinary processes to improve performance, and conducts exit interviews to enhance employee experience and retention.

Job Summary:

• Provide a reliable and efficient contact service
• Triaging requests across the HR function
• Advice to Managers, employees, and HR function on the delivery of HR policy and processes
• Guide on complex employee matters such as probation, agreement interpretation, and performance management
• Create and maintain essential infrastructure including standard processes and appropriate compliance frameworks.
• Identify and execute interventions to delight customers through service offerings
• Effective leadership of the HR Advisory team including the HR Operation
• Develop the capability of the team to deliver effective HR advisory services to the business
• Guide people leaders in methods and tools to recognize and reward their employees.
• Participate in HR enterprise projects, and support change management-related activities impacting HR service delivery.
• Perform thorough investigations around grievances, complaints, Speak Ups, etc., with an aim towards an impartial, appropriate, and effective resolution.
• Provide global support to Global Functions business change projects, agreeing deliverables and accountabilities across People Services and the Sector/function.

Skills on Resume:

• Service Management (Hard Skills)
• HR Policy (Hard Skills)
• Employee Relations (Soft Skills)
• Compliance Management (Hard Skills)
• Leadership (Soft Skills)
• Change Management (Soft Skills)
• Global HR Support (Hard Skills)

Job Summary:

• Provide advice to clients, in a variety of industries, on import and export matters.
• Identify additional areas of opportunities such as international tax, state and local tax, and transfer pricing that could provide value to the client's operations.
• Research, analyze, and provide advice on complex U.S. and international customs, tariffs, and international trade issues effectively to internal colleagues and clients.
• Assess, identify, and communicate compliance risks and cost-saving opportunities.
• Support the professional development and growth of staff members.
• Efficiently manage and deliver multiple client engagements simultaneously, adhering to tight timelines and budgets to drive profitable revenue expansion.
• Proactively engage clients and prospective clients to support practice growth initiatives and ensure service satisfaction.
• Build internal and external relationships to generate workflow
• Provide excellent client service to internationally active companies with customs and trade needs by interacting with clients and the RSM tax team
• Work within multi-disciplinary teams to deliver services
• Provide coaching and training to Trade Advisory and non-Trade Advisory Staff
• Provide appropriate and timely performance feedback and coaching to develop supervised staff
• Identify opportunities to cross-sell services
• Effectively manage risk and meet commercial and financial targets as agreed

Skills on Resume:

• Client Advice (Soft Skills)
• Opportunity Identification (Soft Skills)
• Research and Analysis (Hard Skills)
• Compliance and Risk Management (Hard Skills)
• Staff Development (Soft Skills)
• Project Management (Hard Skills)
• Client Engagement (Soft Skills)
• Cross-Selling (Soft Skills)

Job Summary:

• Lead and/or contribute to project teams that will deliver change and maximize capabilities and productivity in the department.
• Work closely with the Business Partners – People and wider People team to align operational people activities with the…