Employee Relations Director

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility () (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift: 1st Shift (United States of America)

Please review the following job description:

The Employee Relations Director leads the organization’s employee relations function, overseeing day-to-day operations while driving a proactive and strategic approach to employee engagement, compliance, and workplace culture. This leader provides guidance, coaching, and oversight to ensure consistent application of policies and practices aligned with employment laws and company values. The Director develops, implements, and continuously improves programs, policies, and processes that support a positive, fair, and legally compliant workplace.

The role also serves as a trusted advisor to senior leadership, Human Resources Business Partners (HRBPs), and managers, helping to mitigate risk, resolve complex workplace issues, and enhance the overall employee experience.

• Lead and manage the design, development, and implementation of employee relations strategies, programs, and policies that foster a positive workplace culture and ensure legal compliance.
• Serve as a senior advisor and liaison to HR Business Partners and leadership on complex employee relations issues, including disciplinary actions, workplace disputes, and grievance resolution.
• Conduct and oversee impartial fact-finding investigations; review documentation and recommend appropriate outcomes or corrective actions.
• Provide interpretation and guidance on HR policies, employment regulations, and compliance requirements to ensure consistent application across all departments.
• Coach and counsel managers on performance management, discipline, conflict resolution, and investigations.
• Partner with Legal and Compliance teams and/or outside counsel to manage employment law-related matters and ensure proper handling of claims, charges, and litigation.
• Oversee responses to employee complaints received through internal hotlines, ensuring timely and fair resolution and identifying systemic trends.
• Collaborate with Compliance and Learning & Development teams to deliver required or targeted compliance and employee relations training.
• Monitor and analyze employee relations data and trends to inform proactive strategies and leadership decision-making.
• Review and maintain employee policies and the employee handbook to ensure compliance with changing laws and evolving workplace practices.
• Represent the organization in employment-related proceedings, including responses to EEOC charges, audits, and related matters.
• Ensure consistency in separation processes and documentation; oversee RIF and severance activities in collaboration with HR Business Partners.
• Continuously assess HR and ER processes for effectiveness, efficiency, and risk mitigation, recommending and implementing improvements.
• Stay informed of legislative and regulatory developments affecting employment practices and proactively recommend policy or procedural changes.

• Bachelor’s degree required; advanced degree (JD, MBA, or related field) preferred.
• Minimum 8+ years of progressive experience in Human Resources.
• Minimum 5+ years of direct experience managing Employee Relations programs or investigations.
• Minimum 3+ years HR experience with an insurance brokerage or underwriting specialty insurance distributor.
• Experience in a multi-state or complex organizational environment preferred.

• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.

• Proven ability to balance pragmatic business solutions with the highest ethical and compliance standards.
• Strong analytical and problem-solving skills; ability to interpret data to identify trends and guide strategic…