Lead HR Generalist - Americas

Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public‑cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office‑based roles.

Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder‑led, profitable and growing.

We require an HR function that thinks and acts globally. We’re looking for a Lead HR Generalist to offer their expertise to our AMER region. This is an exciting time to join with the opportunity to help shape and create an HR function for the future. The senior role will serve as a driver and practitioner in both regional and global HR initiatives.

You will join a global team of HR professionals to provide precise, compliant and scalable HR operations to the business, advise and execute on HR issues across the whole employee life‑cycle, and partner with leadership in your region. You will have an analytical approach, a keen eye for detail and the ability to interpret data trends and themes.

Location: This role will be based remotely in the AMER region.

• Deliver precise and compliant HR operations in a timely manner and with the highest degree of accuracy
• Interact closely with the Americas HR Manager and the Global Head of HR to create impact across all HR regions
• Be accountable for HR processes such as talent development, succession planning, performance assessments, onboarding, culture and engagement initiatives that drive a high performing team
• Work with managers across the business on performance management, organizational design, employee engagement, rewards‑ and workforce planning
• Partner with the HRIS team to develop and refine operational processes for day‑to‑day HR administration
• Coach and advise people managers on the full spectrum of employee relations issues across multiple countries
• Partner with people managers to support the delivery of appropriate training and development programs
• Establish a trusted partnership with the business in your region
• Drive diversity, equity and inclusion initiatives
• Design new policies and deliver on business‑critical HR related projects globally

• Exceptional academic track record from both high school and university
• HR experience leading initiatives across regions within a technology business
• Regional HR experience within Latin America (Brazil and/or Mexico is a plus), with an understanding of local labour laws, competitive awareness and insights
• Experience in business partnering with senior stakeholders
• A good balance between leading and executing; in this role you will need to be hands‑on involved in the daily HR routines
• Experience mentoring and developing others
• Strong project management skills with the ability to define done and keep deliverables on track
• Experience working in a remote‑first organization
• Able to leverage data to make informed decisions
• Fluent in business English (written and spoken)
• Self‑motivated, organized, accurate, confident, authentic, results‑oriented, open‑minded and enthusiastic
• Willingness to travel up to four times a year for internal events

• Experience with immigration policies and mobility processes
• Payroll and/or benefits oversight experience
• Knowledge of HR systems and databases
• Professional HR certification(s)
• Facilitation skills

• Distributed work environment with twice‑yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long‑haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of…