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Human Resources Generalist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Securitas Security Services USA, Inc.
Full Time position
Listed on 2026-01-19
Job specializations:
  • HR/Recruitment
    Employee Relations, Talent Manager, HR Manager
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below

Position Overview

This position supports HR corporate operations for the Shared Services employee population. The role supports critical HR functions including recruiting and onboarding, records management, HRIS/HCM, reports, employee relations, risk management, workers’ compensation, leaves of absences, employee engagement initiatives, and meeting/event planning. The ideal candidate will deliver operational excellence to drive continuous improvement of HR processes while fostering a high-performance, collaborative team environment.

Key Responsibilities
  • Support critical HR functions including recruiting and onboarding, records management, HRIS/HCM, reports, employee relations, risk management, and employee engagement initiatives
  • Oversee termination and offboarding processes to ensure compliance and positive employee experience
  • Process employee changes in the HCM system
  • Respond to and follow-up on employee medical incidents or injuries
  • Submit workers’ compensation claims in a timely manner, handling follow up inquiries from claims administrator
  • Compile and maintain personnel files; manage records retention in accordance with company policy and all applicable laws
  • Maintain physical and electronic HR documents and files
  • Monitor and update labor law posters to maintain compliance
  • Provide assistance with employee relations issues, investigations, and related matters
  • Administer leaves of absences in accordance with all applicable regulations, laws, and company policies
  • Respond to unemployment claims and related inquiries
  • Assist with the coordination of Operations Center meetings, employee functions, and other special events
  • Coordinate the payment of HR invoices
  • Handle all forms of incoming and outgoing mail and responses where needed.
  • Maintain department reports as required
  • Assist with special projects
Qualifications
  • Bachelor’s degree in human resources or a related field preferred;
    High School diploma/GED required
  • 3+ years’ progressively responsible HR experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Intermediate level skill in the MS Office Suite (Outlook, Word, Excel, PowerPoint) and experience with HR technology including HCM systems
  • Knowledge of standard office procedures and practices.
  • Demonstrated interpersonal, written, and verbal communication skills
  • Strong customer service and results orientation
  • Excellent planning, organization and time management skills
  • Ability to carry out multiple assignments concurrently
  • Ability to interact effectively at all levels and across diverse cultures
  • Ability to be an effective team member and handle project assignments responsibly.
  • Ability to adapt to changes in the external environment and organization.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

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