Risk and Compliance Advisor II - Data and Innovation

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a motivated and forward-thinking Risk and Compliance Advisor II to join our team and play a key role in navigating the evolving landscape of AI and Generative AI (GenAI). This position requires a proactive individual with a foundational understanding of Second Line of Defense (SLOD) risk and compliance principles specific to AI/GenAI initiatives in the Financial Services and Insurance sectors.

The ideal candidate will demonstrate AI Technology Exposure
, with at least two years of hands-on experience using AI tools or understanding their application in business transformation, and a Data Risk Foundation of two or more years in data risk management, including data security and privacy principles. You should possess Technology Risk Skill
, showing an ability to work with new technologies, identify risks, and articulate requirements. Familiarity with leading AI/GenAI platforms (e.g., LLMs, APIs) and a strong background or aptitude in data science/risk are highly valued. Furthermore, an AI Policy Awareness and the ability to discuss potential AI applications and their associated risks. If you are eager to apply your risk and compliance expertise to ground breaking AI technologies, we encourage you to apply.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations:
Charlotte, NC or Tampa, FL.

Relocation assistance is not available for this position.

What you'll do:

• Partners with key team members in the business to identify, assess, aggregate and document operational and compliance risks and controls, including operational and compliance risks associated with new or modified products, services, distribution channels, laws, regulations, and third-party operations using maturing knowledge.
• Applies maturing knowledge of the business, its products, and processes, to identify, work, and raise operational risk and compliance issues.
• Supports and contributes to the implementation of new risk and compliance policies, practices, and solutions to ensure multidisciplinary understanding and management of operational and compliance risks according to industry standard process.
• Gathers information, analyzes data trends, and produces analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Assists in the formulation of stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.
• Supports processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report on operational and compliance risks.
• Contributes in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk.
• Supports processes to measure, monitor, and report on operational and compliance risks.

What you have:

• Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 2 years experience in the financial services or insurance industry or specialized technical fields directly related to the role.
• Knowledge of risk and/or compliance management principles, tools, and applicable systems
• Awareness and ability to apply risk and compliance laws, regulations, and regulatory expectations.
• Ability to work with internal and external partners in a highly collaborative environment.
• Critical thinking and knowledge of data analysis tools and techniques.
• Experience identifying potential concerns and recommending effective solutions.
• Knowledge of Microsoft Office products including Excel and PowerPoint.

What…