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Technical Support HelpDesk/Support

SaaS Tech Support Specialist - Customer Champion

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: InVue Security Products Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading security products company in Charlotte, NC seeks a proactive Technical Support Specialist to ensure customer satisfaction through mentoring and problem resolution. This role requires strong technical writing skills, experience with SaaS deployments, and proficiency in both hardware and software environments. The ideal candidate has exceptional interpersonal abilities, is a great problem-solver, and can effectively manage customer inquiries for support.

Fluent Spanish is highly preferred. Join a dynamic environment focused on innovation and customer service.
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