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Engineering Manager, API Gateway Platform

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Ally Financial
Full Time position
Listed on 2025-12-20
Job specializations:
  • IT/Tech
    Cloud Computing, IT Consultant, IT Project Manager, Systems Administrator
Job Description & How to Apply Below

General information Career area Technology Work Location(s) 601 S. Tryon Street, NC Remote? No  # 21037 Posted Date 11-10-25 Working time Full time Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them.

Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work

Schedule

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

Ally is seeking a technologist who thrives in an environment where their technology skills are combined with their aptitude for cross-team collaboration to own, operate, and evolve Ally's next generation API Gateway platform. This highly critical platform is used by engineering teams across the Ally enterprise. If you have an operational mindset and a desire to make things better, this role is for you.

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people.

We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog h.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

API Platform Ownership: Oversee the evolution, support, and maintenance of the API gateway platform while ensuring security, reliability and operational excellence.

Business Process: Establish the necessary operational business processes to ensure that the platform is easy to use and that business priorities are appropriately triaged.

Leadership: Lead the platform team in support of Ally's Enterprise Gateway platform with a goal of streamlining process, increasing developer productivity and improving platform ‘customer’ experience.

Relationships: Build and nurture collaborative relationships with Allies across a broad set of teams including Ally Lines of Business and

Functional area

s.

Best Practices: Develop API standards and best practices for the enterprise in collaboration with other teams. Create reusable patterns and components to ensure compliance and enforce policy as it relates to the space.

Support: Interact with development teams across the enterprise to support the adoption of the API gateway. Collaborate on issue resolution and triage. Provide support for questions/clarifications from consumer teams.

Platform Management: Serve as point-of-contact for monthly, quarterly, annual and ad-hoc assessments, attestations, audits and access reviews.

Performance Monitoring: Routinely monitor and manage cost/performance of the platform and proactively implement improvements as identified.

Security Management: Ensure the security of the API gateway platform by implementing best practices and keeping up-to-date and ahead of both the latest security trends/threats and Ally security policies.

Mentorship and Training: Provide mentorship and guidance to engineers and other platform team members to foster a culture of continuous learning and improvement.

Strategic Planning: Develop and…

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