Software Engineer, IT Support

Software Engineer page is loaded## Software Engineer locations:
Charlotte, North Carolina time type:
Full time posted on:
Posted 14 Days Agojob requisition :
JR104852
** What you will do…
** As a
** Software Engineer**, you will support the development, stability, and modernization of critical systems across the organization. You will do this by assisting with systems development, enhancing integrations and applications, and providing second-level technical support essential to business operations. This role is essential to maintaining progress on a major system replacement initiative that must be delivered on schedule to avoid operational disruption as the legacy system nears retirement.###

*
* Essential Functions:

*** Collaborate with end-users to define, analyze, and solve business problems
* Support and improve existing system integrations to ensure reliability and performance
* Enhance existing custom software, internal tools, and applications
* Write high-quality, testable, maintainable, and well-documented code based on technical specifications
* Create and maintain administrator and end-user documentation and training materials
* Troubleshoot production issues and assist with timely fixes to maintain system stability
* Provide accurate level-of-effort estimates to support effective project planning
* Build and maintain development, QA, and production environments
* Test system changes and perform code and data migrations to ensure stability and continuity
* Provide second-level technical support to end-users for escalated issues
* Follow organizational policies, best practices, and development standards
* Perform other duties as assigned###
** To Qualify You Will Need:
*** Foundational experience or strong aptitude in
** Salesforce, AWS, and Python
*** Ability to perform all essential engineering responsibilities satisfactorily
* Strong analytical and problem-solving skills
* Ability to write clean, maintainable, and well-documented code
* Familiarity with system testing, troubleshooting, and environment management
* Strong written and verbal communication skills, including documentation creation
* Ability to perform effectively in a busy, changing, multi-tasking work environment
* Ability to work within a hybrid work structure based on business needs
* Professionalism and the ability to represent the technology team positively
* Excellent customer service and end-user support skills
* Ability to work collaboratively with technical teams and business partners
** What we offer
*** Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
* Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
* Access to benefits concierge service.
* Access to Mental Health & Well-Being service.
* 401K:

Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate.  The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
* Paid Time Off:
Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
* 11 Paid Holidays per year.
* Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
* Tuition Reimbursement:
Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.

We at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are…