Platform Services Product Manager

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)
Please review the following job description:We are seeking a Platform Services Product Manager to define and lead the product strategy for internal platform capabilities that enable engineering velocity, operational resilience, and developer self-service across the enterprise. This is not a traditional product role—it is a pivotal leadership position that shapes the internal developer experience and the foundational building blocks that power our digital business.

This role sits at the center of a complex, federated engineering ecosystem and is responsible for managing platform services as first-class internal products. These include infrastructure orchestration, CI/CD pipelines, observability tooling, secrets and identity management, service mesh frameworks, policy-as-code controls, and other mission-critical capabilities. You will define what excellence looks like in these domains—not only in terms of technical delivery, but in how they are consumed, measured, governed, and evolved.

You will partner with engineering, architecture, security, risk, compliance, and operations leaders to identify systemic friction points, prioritize product investments, and build scalable, secure, and user-centric capabilities. Just as critically, you will work directly with internal users—developers, SREs, testers, and Dev Ops teams—to deeply understand their needs and deliver platform solutions that are reliable, intuitive, and impactful.

This role requires a blend of technical fluency, product discipline, and strategic foresight. You must be comfortable operating across abstraction layers—from Kubernetes clusters and Terraform modules to API interfaces and onboarding flows. You should be able to translate enterprise challenges into cohesive roadmaps, manage competing priorities, and align delivery to meaningful engineering and business outcomes.

Equally important, the Platform Services Product Manager will help instill a product culture within a platform organization—one that emphasizes customer empathy, measurable outcomes, product-market fit, and long-term sustainability. You will help mature the way our internal platforms are planned, governed, versioned, marketed, and supported—ensuring that engineering teams across the enterprise are building on a strong, secure, and frictionless foundation.

This is a high-leverage opportunity for a strategic thinker and hands-on executor to transform how platform services are delivered, consumed, and valued in a complex enterprise environment

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Product Strategy & Vision

· Define and evolve the strategic roadmap for internal platform services (e.g., compute, orchestration, CI/CD, secrets management, service mesh, observability, automation).

· Translate business, engineering, and compliance needs into product vision, outcomes, and backlogs.

· Serve as the voice of the customer (internal developers, operators, and security teams) to ensure platform capabilities solve real problems and accelerate value delivery.

Execution & Delivery

· Own and prioritize the platform backlog in partnership with engineering and architecture leads.

· Drive discovery, POCs, pilot programs, and full lifecycle rollout of new services or capabilities.

· Ensure internal platform products are…