Technical Writer

Location: Charlotte, NC (hybrid 3 days/week onsite)

Duration: 6 months (with intention to extend)

We are seeking an experienced Technical Writer with Financial Services experience to support technology, data, and platform teams in a highly regulated environment. This role partners closely with engineering, product, risk, compliance, and operations to produce clear, accurate, and audit‑ready documentation.

The ideal candidate has written technical content inside a bank or financial institution
, understands SDLC and data platforms, and has begun leveraging AI tools to improve documentation quality, consistency, and efficiency.

• Create, edit, and maintain technical documentation including system and application documentation
• Data flows, APIs, and platform overviews
• SOPs, runbooks, and operational guides
• Regulatory, risk, and audit‑support documentation
• Translate complex technical concepts into clear, concise content for technical and non‑technical audiences
• Collaborate with engineers, architects, data teams, and compliance partners
• Ensure documentation meets internal governance, risk, and regulatory standards
• Use AI‑powered writing tools to accelerate drafting, improve consistency, and enforce standards (e.g., ChatGPT, Copilot, Grammarly, internal AI tools)

• 5+ years of technical writing experience
• Financial services or banking industry experience required
• Experience with applications, platforms, or data systems
• Knowledge of SDLC, cloud, APIs, or data pipelines
• Strong stakeholder management and communication skills
• Hands‑on experience using AI tools for technical writing
• Experience working in Agile / Scrum environments

• Experience with data platforms, analytics, or cloud technologies
• Familiarity with regulatory or audit documentation
• Experience supporting large enterprise technology organizations

Mid‑Senior level

Contract

Consulting