Production Support; L3 - Charlotte

Application Production Support (L3) - Charlotte

Join to apply for the Application Production Support (L3) - Charlotte role at Experis

Our client, a leading organization in the financial services industry, is seeking an Application Production Support (L3) - Charlotte to join their team. As an Application Production Support (L3) - Charlotte, you will be part of the Production Services department supporting critical operational functions. The ideal candidate will demonstrate problem‑solving skills, proactive communication, and a collaborative mindset to align successfully within the organization.

Location: Charlotte, NC

• Manage day‑to‑day operations of the technology platform, ensuring stability and performance.
• Identify potential production failure scenarios, create incident tickets, and communicate effectively with teams.
• Perform troubleshooting, analysis, research, and resolution of complex issues using advanced technical skills.
• Monitor application performance and implement improvements to enhance operational efficiency.
• Develop and maintain operational policies, procedures, and best‑practice guidelines.

• 10-12 years of experience in production support of Java web applications.
• 3 to 5 years of experience with Java and Web technologies (HTML, CSS, Java script, XML).
• Proficiency with Linux/Unix OS commands and knowledge.
• Experience with Oracle, PLSQL, and tools such as Splunk, Dynatrace, Glassbox, Remedy.
• Programming skills in Python, with experience analyzing Java heap and thread dumps.

• Opportunity to work with a dynamic and innovative team in a fast‑paced environment.
• Engage in challenging projects that enhance your technical expertise.
• Collaborate with industry‑leading professionals and expand your professional network.
• Gain exposure to cutting‑edge tools and technologies in production support.
• Be part of a company committed to diversity, inclusion, and professional growth.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!