Desktop Support Technician
Listed on 2026-01-02
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IT/Tech
Desktop Support, IT Support
Professional Recruiter at Insight Global
Location: Charlotte, NC 28210,
onsite 5 days a week
Duration: 6 month contract -
Interview Time: NEXT WEEK UPON CANDIDATE AVAILABILITY
Pay Rate: 29/hr
Openings: 1
Must haves:- 3 years of experience in an IT support or desktop support role
- 3 years of experience with Tier 1 troubleshooting
- Cisco or Webex, Teams, Zoom
- Microsoft Office products
- 3 years of experience with any ticketing system
- 3 years of experience with deskside support
- Hardware setup, conference room set up, monitor/desk set up
- Proficient in Microsoft Office
365 - Strong time management skills and ability to function at a high level
- Experience with Conference room set up/Audio Visual Support
Experience with Citrix or other VDI environments
Day-to-day:Insight Global is seeking a Desktop Technician to work for a client out of the Charlotte area. This role will be on site 5 days a week supporting the Charlotte location and a few other locations remotely. You will be joining a team of 5 to help support internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups.
This position is looking to start immediately for a 6‑month contract to help with the uptake in desktop support tickets following a new PC rollout.
- Entry level
- Contract
- Information Technology
- Insurance
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