IT Business Architect - Insurance Claims and Operations

Business Architect - BS07GE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Hartford is seeking an IT Business Architect to join the Claims and Operations IT organization supporting our Digital Enablement shared services domains. The Claims and Operations IT Business Architect will play a key role in our broader transformation journey as we continue to evolve our strategic IT roadmap to enable business capabilities. If you’re a passionate technical leader with Business acumen with a desire to never stop learning and looking to stay on top of the latest trends in emerging business, technology solutions and capabilities, this position is for you.

This position will allow you to apply your strong process analysis and design skills to influence business capabilities and features of the enterprise in-line with our strategic business vision. As Claims & Operations IT Business Architect, you will be responsible for conceptualizing and designing innovative end-to-end processes and solutions that enable strategic business objectives. You will work closely with business strategy organizations, business operations, technology colleagues, product owners and product managers to support the evolution and maturity of our Claims and Operations products and solutions.

The role will require strong partnerships and relationships with stakeholders across both the business and Technology organizations.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

• Leads, builds, manages, enhances business capability models along with maturity assessments to drive enablement of the longer-term enterprise roadmap.
• Supplements the business vision with targeted capabilities. Supports the principles and policies of our current state environment while developing rationale towards future state goals.
• Responsible for aligning strategic objectives with requirements and translating those objectives into delivery focused initiatives.
• Aligns strategic goals and objectives with decisions related to vendor products, and key capabilities and services offered; partners with business, IT and operations to assess short and long-term product value aligning to our business & IT strategy. Remains current on vendor platforms and product capabilities relative to their potential value to the Hartford.
• Facilitates the right discussions with business stakeholders to identify capabilities and features in relation to current and future business objectives.
• Develops, maintains, and influences business capabilities and features of the enterprise aligned to our Value Stream and broader enterprise strategies.
• Develops overall business architectural direction, "roadmaps", process maps and other visuals that will direct the technology roadmap, collaborating with matrixed IT Groups.
• Facilitates capability and feature prioritization activities through examination of lean business case(s), program or project costs, benefits, duration, vendor capabilities, dependencies, and prerequisites.
• Maintains an understanding of business principles and concepts, awareness of the impact of marketplace trends, and differentiating factors of the business.
• Ensures program and project deliverables align with the long-term roadmap and end-to-end value delivery.
• Partners with business stakeholders in the strategic LPM planning process by providing input to the scope definition via option analysis and recommending solutions that optimize business value. Maintains business relationships with functional leaders and stakeholders.
• Drives the feature/capability side of RFIs, and RFPs working closely with key business stakeholders.
• Operates as a bridge between the business teams and the Architecture team, sharing early insight related to business strategy and new EPIC definition including refinement following Agile Practices.

• 10+ years of IT Business Architecture experience, including strong understanding of business, operations, & technology alignment.
• 5+ years demonstrated experience with strategic business thinking with strong abilities in relationship management.
• Experience with Agile Development Lifecycle required – particularly in frameworks such as Scaled Agile, Scrum, Kanban, XP, etc.
• Strong knowledge of business architecture concepts, emerging trends, and best practices.
• Solid industry and specific line of business knowledge and ability to understand competitor or future competitor's strategies and product roadmaps strongly preferred.
• Demonstrated ability to develop and articulate business innovation vision and roadmaps.
• Proven ability to build commitment and empower others,…