Salesforce Public Sector Solutions Lead - Enterprise

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways.

Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title:

Salesforce Public Sector Solutions Lead

Slalom is looking for a senior Salesforce expert to support sales and delivery in the East/West using the Salesforce Public Sector Solutions (PSS) product. You will help government agencies use technology to solve important problems. You understand the unique challenges faced by government agencies and can address them with Salesforce PSS.

Your role involves working with customers through discovery, technical and solution design, and applying best practices and platform knowledge to client solutions.

You will lead pursuits by defining the solution, architecture, writing proposals, and assisting with customer demonstrations, while collaborating with our industry selling team. You will develop expertise in the Public Sector Solutions product and work with both non-technical and technical resources to optimize its use. You impact the way Salesforce teams at Slalom manage engagements and provide transformational delivery leadership across our global portfolio of clients.

You play an important role in creating meaningful work for our consultants.

Responsibilities:

* Support Public Sector Solutions pursuits and delivery as a subject matter expert for all Salesforce projects globally

* Lead the customer and Slalom's delivery team with Public Sector Solutions best practices, solutions, re-usable assets, and product features

* Collaborates to translate business requirements into solutions that leverage the Salesforce platform and PSS product

* Provides functional and technical product support to configurators and developers

* Assists in developing level of effort estimates for proposed solutions and articulates the benefits and risks to a solution's feasibility and functionality

* Contributes to sales efforts by helping design functional solutions for our clients

* Stays updated with new Public Sector Solutions product and functional capabilities as well as refining best practices

* Participates in marketing events (e.g., conferences, industry events, sales meetings)

* Demonstrates thought leadership through publishing, public speaking, and client presentations

* Supports the development of junior technical and functional team members and help build the PSS practice

* Assists in interviewing candidates

* 65% target utilization

* Willingness to travel up to 50%

Qualifications:

* 5-8 years of Salesforce experience

* 3-5 years of Public Sector industry experience

* Experience with Public Sector Solutions and Omni Studio, or with Salesforce's Industry Clouds is a must

* Strong client-facing written and oral communication skills

* Experience with Salesforce project delivery, with a preference towards consulting experience

* Interest in the public sector and technology

* Active Salesforce certifications or ability to achieve relevant certifications upon hire

* Experience in sales and pre-sales solutioning

* Hands-on configuration experience and development is required

* Experience with Public Sector State & Local customers is a plus

* AI Literacy and Judgment:
Understands generative AI and LLMs, applying sound judgment in their use, while ensuring data privacy and compliance.

* AI-Assisted Design and Content Creation:
Uses AI tools…