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BizOps​/SalesOps Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listing for: connecteam
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Support, Data Analyst
Job Description & How to Apply Below
Position: BizOps / SalesOps Specialist
Biz Ops / Sales Ops Specialist

About

The Role

Connecteam is seeking a tech-savvy, service-oriented Biz Ops / Sales Ops Specialist to support our fast-growing US GTM organization. In this role, you'll partner closely with ~100 remote reps across Sales, Onboarding, and Customer Success to keep our CRM (Hub Spot) and operational systems running smoothly.

You'll act as the front-line expert for day-to-day CRM issues, data accuracy, and process troubleshooting while collaborating with our Tel Aviv-based Biz Ops team on workflow optimization, system enhancements, and ongoing audits. This role is critical to maintaining operational efficiency and enabling our GTM teams to work productively at scale.

What You'll Do

* Serve as the primary US Biz Ops contact for GTM teams, troubleshooting CRM issues like data hygiene, broken workflows, and permissions requests, quickly and efficiently.

* Partner with the global Biz Ops team in Tel Aviv to scale and optimize CRM workflows.

* Run routine system audits, ensure data hygiene, and keep all records accurate.

* Document and update internal processes, guides, and playbooks.

* Support onboarding of new GTM hires on tools, processes, and best practices.

* Work with analysts and engineers on integrations, tooling updates, and system rollouts.

* Provide field-level feedback to help refine processes and improve rep productivity.

What We're Looking For

Requirements

* 1-2 years of relevant experience in Biz Ops, Sales Ops, Rev Ops, or similar roles, ideally in a SaaS or fast-paced environment.

* Hands-on experience with CRM platforms (strong advantage for Hub Spot).

* Strong analytical and troubleshooting skills with high attention to detail.

* Excellent communication skills and comfort supporting distributed teams across time zones.

* Highly organized, proactive, and able to manage multiple requests independently.

* Solid Excel/Google Sheets skills; ability to create reports or dashboards.

* Comfortable learning new tools, integrations, and systems quickly.

Nice to Have

* Experience working with distributed US-based GTM teams.

* Background in B2B SaaS environments.

* Familiarity with tools like Chili Piper, Gong, Intercom, or similar.

* Basic project management experience.

* Experience using automation/AI tools (e.g., n8n, Cursor).

* Strong documentation and training capabilities.

Why Join Us

* Fully remote role

* Be the first Biz Ops member in the US

* Make a meaningful impact on the productivity and efficiency of a 100-person GTM organization.

* Collaborate daily with teams across the US and Tel Aviv.

* Join a fast-moving, high-growth SaaS company with a mission to empower the deskless workforce.

* Help shape the future of our CRM and revenue operations infrastructure.

* Benefits:

* Medical coverage.

* Insurance plan.

* Paid time off for vacation, sick days

* 401k

We are accepting applications from employees working in the following states:
Florida, New York, South Carolina, North Carolina, and Georgia.
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