More jobs:
Oracle Field Service Administrator
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-08
Listing for:
iSoftTek Solutions Inc
Full Time
position Listed on 2026-01-08
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Location:
Charlotte, NC
Experience:
10+ Years
Visa Status: USC/GC
Duration:
Long Term
We are seeking a skilled Oracle Field Service Administrator to oversee the configuration, maintenance, and optimization of our Oracle Field Service platform. The ideal candidate will possess strong technical expertise in Oracle Field Service and a proactive approach to managing and enhancing field service operations.
ResponsibilitiesConfigure and maintain Oracle Field Service to align with business requirements, including work zones, resources, service territories, business rules, forms, and workflows.
Manage user accounts, roles, and permissions within Oracle Field Service to ensure appropriate access and security.
Oversee integrations between Oracle Field Service and other enterprise systems (HCM, ERP & PPM) to facilitate seamless data exchange and workflow automation.
Monitor system performance, troubleshoot issues, and implement corrective actions to ensure optimal uptime and reliability.
Collaborate with stakeholders to identify opportunities for system customization and enhancement to improve efficiency and user experience.
Provide training and support to end-users on Oracle Field Service functionality, configuration, and best practices.
Maintain comprehensive documentation of system configurations, processes, and procedures for reference and training purposes.
Coordinate with Oracle support and other vendors as needed to resolve technical issues and implement upgrades or patches.
Stay abreast of industry trends and Oracle Field Service updates, and proactively propose and implement enhancements to optimize field service operations.
- Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience).
- 5 years of experience in administering Oracle Field Service or similar field service management systems.
- Strong technical proficiency in Oracle Field Service configuration, customization, and integration.
- Experience with Oracle Cloud Infrastructure (OCI) and related technologies is a plus.
- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues and propose effective solutions.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Proactive attitude towards system maintenance, optimization, and continuous improvement.
- Oracle certifications related to field service management (e.g., Oracle Field Service Cloud Service 2021 Certified Administrator) are a plus.
- Experience with Boomi and Dynamics is a plus not mandatory.
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