Digital Quality Analyst

If you are currently an employee of Herc Rentals, please apply using this link:
Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 pro forma total revenues reaching approximately $5.1 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 612 locations and has about 9,900 employees in North America as of September 30, 2025.

The Digital QA Analyst will plan and execute strategies to assess software quality and identify issues through manual and automated testing. The role will demand a keen eye for detail and excellent communication skills, ensuring that our products, applications, and systems meet the highest standards of quality, reliability, and user satisfaction. The Digital QA Analyst will be a critical role within the telematics team, supporting cutting‑edge connected equipment and IoT technologies, enabling fleet management capabilities on our customer‑facing platform, Pro Control.

You will be working with innovative feature sets, including patented technologies that drive the equipment rental industry forward.

• Review and analyze system specifications, evaluate product code, and test outcomes according to specifications.
• Execute test cases (automated and manual) to evaluate software functionality and performance, including but not limited to functional, integration, regression, security, performance, stability, and compatibility with legacy and/or external systems.
• Clearly document test plans, test cases, test schedule, and results.
• Identify, document, and track software defects using established tools and procedures.
• Collaborate with developers, product managers, and other stakeholders to understand requirements and resolve issues.
• Establish and adhere to testing schedules, manage and account for unforeseen delays, and realign schedules and expectations as needed.
• Help troubleshoot issues in development and production environments (post‑release/post‑implementation testing & support).
• Work with cross‑functional business and technical teams to ensure quality throughout the software development testing lifecycle, including UAT (User Acceptance Testing).
• Maintain test environments.

• Strong understanding of the full lifecycle (SDLC) with Agile/Scrum experience
• Experience in QA methodology
• Strong understanding of Manual and Automated Testing methodologies (unit, system integration, regression, compatibility & performance etc.) and an ability to plan/execute accordingly.
• Experience supporting customers in UAT testing.
• Excellent troubleshooting, analytical, communication and critical thinking skills.
• Familiarity with APIs is a plus.
• Experience with testing tools (e.g., JIRA, Test Rail, etc.)
• Ability to translate technical ideas/designs to multiple audiences.
• Must be detail‑oriented and capable of working in an environment with changing priorities.
• Self‑motivated and driven to drive into our current technology to understand the current process and provide any recommendations as needed.
• Takes initiative, owns their tasks, consistent with delivering and can make progress with little or no guidance.
• Available to work off‑hours, as necessary.
• Some travel may be required.

Bachelor's or Graduate's Degree in computer science, engineering, information sciences, or information technology or equivalent experience.

• Experience with Telematics
• At least 1 year of QA Test experience required.

Req #: 65975

Pay Range: Based on qualifications. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

• Medical, Dental, and Vision Coverage
• Life and disability insurance
• Flex spending and health savings accounts
• Virtual Health Visits
• 24 Hour Nurse Line
• Healthy Pregnancy Program
• Tobacco Cessation Program
• Weight Loss Program