Senior Product Designer II

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free.

Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

* Banking services provided by MVB Bank, Inc., Member FDIC

We are seeking a Senior Product Designer II to join the Financial Monitoring & Discovery Discovery team, a mission-driven group dedicated to making financial progress possible for everyone by accelerating product growth and engagement. In this pivotal role, you will be responsible for strategically designing high-impact experiences focused on member activation, retention, and business growth across our ecosystem of financial products and services.

As a Senior-level designer
, you will be a leader on the team, setting a high bar for craft, and driving design strategy within the growth domain. You'll collaborate closely with product, engineering, research, analytics, and data science partners to create intuitive, impactful, and scalable experiences that empower people to make confident financial decisions. You should be a maker, not afraid to take on complex challenges that lead to paradigm-shifting ideas, and thrive in ambiguity as a creative systems thinker.

You’ll be part of a design team dedicated to creating game-changing user experiences that help power prosperity for our customers.

At Credit Karma, you’ll be part of a mission-driven team dedicated to making financial progress possible for everyone. On the FMD team, you’ll work on products that help members improve their credit, monitor their money, and make progress on their taxes in ways that are transparent and rewarding. You’ll be empowered to shape experiences at scale, while collaborating with talented, kind, and passionate teammates.

• Role & Core Responsibility
• Lead design initiatives from discovery through delivery, focusing on key member journeys that directly impact business growth metrics and product adoption.
• Drive design strategy for critical conversion and engagement moments, applying a strong growth-mindset to identify and execute on high-leverage opportunities.
• Partner with product managers to define the strategy and execute on design solutions for onboarding and re-onboarding flows to optimize member activation and long-term engagement.
• Shape the user experience for the cross-channel notifications opt-in strategy, ensuring a design that balances compliance, optimal member experience, and maximum business impact.
• Design and iterate on the native app upsell experience, identifying and designing key moments to seamlessly drive product adoption and conversion across our product.
• Translate complex financial concepts into simple, accessible, and engaging experiences that move the needle on core business KPIs.
• Create user flows, wireframes, prototypes, and high-fidelity designs that balance member-centricity, business goals, and technical feasibility.
• Be a deeply member-centric designer who uses both qualitative and quantitative data to inform design decisions, test hypotheses, and continuously refine solutions for maximum growth.
• Run your own research and partner with analytics to directly impact the product roadmap and design outcomes.
• Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms.
• Utilize and implement GenAI-powered tools and platforms to drive velocity, improve process efficiency, and explore design concepts faster within the product design workflow.
• Strategic and Foundational Leadership
• Drive and deliver design strategies, frameworks, principles, and designs on a broad range of…