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Systems Analyst IT Business Analyst

Senior Telecom & IVR AI Solutions Analyst

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Edge Global
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    Systems Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading telecom solutions provider is seeking a Senior Business Analyst to focus on IVR systems and telecom solutions in Charlotte, NC. This role requires a minimum of 8 years of business analysis experience with a strong emphasis on stakeholder engagement, documentation, and user acceptance testing. You will collaborate closely with technical teams to ensure project goals align with business requirements, enhancing customer experiences through optimized IVR and conversational AI systems.
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Position Requirements
10+ Years work experience
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