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HelpDesk/Support Technical Support

Entry-Level IT Service Desk Analyst - Customer Focused

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Atrium Health
Full Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 24.1 - 36.15 USD Hourly USD 24.10 36.15 HOUR
Job Description & How to Apply Below
A leading health services provider in Charlotte is seeking a Service Desk Associate to provide initial technical support to customers about computers, servers, applications, and hardware issues. The role involves clear communication, documenting all customer interactions, and adhering to service management protocols. Ideal candidates should have a high school diploma and typically 1 year of experience in customer service or call center environments.

The position offers a comprehensive benefits package and competitive pay within the range of $24.10 - $36.15 per hour.
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