Lead Systems Analyst

The Systems Analysis job participates in the designing of information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. Working under general supervision, this job is responsible for analyzing information from system users to formulate the scope and objectives of the system and preparing the design of possible systems solutions.

• Defines system scope through research and fact-finding to develop or modify moderately complex information systems.
• Prepares flow charts, models, and procedures and conducts feasibility studies to design possible system solutions.
• Prepares technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
• Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.
• Analyzes and proposes revisions to existing system logic difficulties and documentation as necessary.
• Assists in the development of training sessions and demos for end users.
• Monitors the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.

• University (Degree) Preferred

• 5+ Years Required; 7+ Years Preferred

8IC

• 5 or more years of experience in Information Technology in the financial services industry.
• 5 or more years of Java and J2EE application design and development experience.
• 3 or more years of experience with REST and SOAP web services, JSON, XML, WSDL, Mule Soft ESB, and Kong API Gateway for building and managing enterprise integrations.
• Experience with AWS services including RDS and Open Search, and container orchestration using Red Hat Open Shift across multi-environment deploymentsincluding disaster recovery environments.
• Experience designing, developing, and managing BPMN-driven workflow applications and BPM platforms.

• Working experience with IBM MQ and Apache Kafka for message-driven and event-driven architecture patterns.
• Experience with Agile/Scrum methodologies, SDLC practices, and project management including backlog management using Azure Dev Ops and JIRA.
• Proficiency in SQL, PostgreSQL, and Oracle databases including data modeling and query optimization.
• Experience with Ping Federate OAuth2 for token-based authentication and Cyber Ark Conjur DAP for enterprise secrets management.
• Experience with Splunk for application monitoring, log analysis, and production observability.
• Experience with Git Lab or similar source control tools, CI/CD pipelines, and end-to-end release planning and orchestration across multiple environments.
• Working knowledge of both Windows and Linux operating systems.

Related Skills Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning

$116,000/yr - $147,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow’s challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values:
Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work…