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ServiceNow Sam Pro Technical Lead​/Architect

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: SRS Consulting Inc
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 140000 - 180000 USD Yearly USD 140000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: ServiceNow Sam Pro Technical Lead /Architect

Job Title:

Service Now Sam Pro Technical Lead /Architect

Location:

Tampa, FL (Remote) Duration:
Long Term

Job Description:

  • Seeking an Overseas Contractor with over 15 years of experience in Service Now architecture specializing in IT Asset Management focusing on ITAM SAM and good knowledge of ITAM HAM modules
  • Lead the strategic design development and deployment of scalable Service Now IT Asset Management ITAM solutions primarily focusing on Software Asset Management SAM with integration of Hardware Asset Management HAM capabilities
  • Utilize extensive expertise in Service Now architecture to optimize ITAM workflows ensuring seamless integration and high data accuracy across asset management modules
  • Analyse complex organizational requirements and translate them into scalable technical specifications for ITAMSAM implementations
  • Oversee integration of ITAM solutions with broader IT infrastructure and business processes to enhance operational efficiency
  • Drive continuous improvement initiatives by incorporating the latest Service Now ITAM features industry trends and compliance standards to maintain cutting edge solutions
  • Collaborate with cross functional teams to ensure alignment of ITAM solutions with organizational goals and compliance requirements
Responsibilities
  • Lead end-to-end design configuration and deployment of Service Now ITAM SAM modules aligned with organizational objectives
  • Manage the complete lifecycle of software and hardware assets including discovery entitlement management compliance and optimization within Service Now
  • Collaborate with IT and business stakeholders to define implement and enforce ITAM policies and procedures
  • Conduct regular audits and assessments to ensure data integrity compliance and optimal performance of ITAM systems
  • Troubleshoot and resolve complex platform and module specific issues to maintain high system availability
  • Provide technical leadership mentorship and guidance to senior and junior team members on Service Now ITAM best practices and architectural standards
  • Develop and maintain comprehensive documentation training materials and technical guides supporting ITAM processes and tools
  • Participate in cross functional teams to integrate ITAM solutions with broader IT service management and operational frameworks
  • Drive innovation and automation initiatives to enhance asset management efficiency and service delivery
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