Lead Scrum Master

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Release Coordinator in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially.

Contract Duration: 12+ Months

• Strong understanding of Software Development Lifecycle (SDLC) and release management practices.
• Ability to operate effectively amid ambiguity, competing priorities, and delivery pressure.
• Excellent communication, facilitation, and servant leadership skills.
• Demonstrated strength in problem solving, conflict resolution, and decision making.
• Experience supporting end to end delivery, including planning, execution, release coordination, and post release validation.

• Proven ability to manage delivery risk, dependencies, and stakeholder expectations in fast paced environments.
• 5+ years facilitating Agile delivery using Scrum and Kanban in complex, cross functional environments.
• Experience owning delivery forecasts and release plans, not just facilitating team ceremonies.
• Experience in Banking or Financial Services.
• Proven familiarity with regulated or risk sensitive environments.
• Ability to operate effectively amid ambiguity, competing priorities, and delivery pressure.
• Excellent communication, facilitation, and servant leadership skills.

• Own delivery readiness and execution discipline by ensuring backlog items entering sprints are fully prioritized, refined, dependency cleared, and technically viable.
• Coordinate end to end release readiness and execution, ensuring testing, validation, approvals, and deployment activities are planned, visible, and completed without last minute escalation.
• Partner with Product Owners and stakeholders to align scope, sequencing, and priorities with delivery capacity and release timelines.
• Drive continuous improvement by identifying opportunities to reduce manual effort, improve flow efficiency, and strengthen delivery and release practices.
• Provide release support coverage as needed, including participation in planned release activities and limited on call support to ensure stable deployments and rapid issue triage.
• Plan, manage, coordinate, communicate and deploy weekly and "on demand" (expedited / emergency) releases on a rotational basis.
• Participate in additional release management activities:
  Patching, Cloning, Upgrades, Key Notifications (gathering information, drafting and distribution) and AGILE/JIRA daily standups and story tracking