Modern IT Service Management Lead - AI & Automation
Listed on 2026-10-09
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IT/Tech
IT Project Manager, AI Business & Operations, IT Consultant
Accenture seeks a Modern Service Management Lead (senior L5) to own IT Service Excellence across incident, problem, change, request, and configuration management. The role drives governance and reinvention, embedding automation and agentic AI into ITSM workflows while shaping programs at the CIO level.
The successful candidate will lead a high-performing practice, manage P&L for engagements, and contribute to the evolution of service delivery with AI-driven operations and platform engineering
The Modern IT Service Management Lead - AI & Automation position in the Bio & Pharmacology & Health, IT & Technology field is open for applications.
We have an opening for a Modern IT Service Management Lead - AI & Automation in Charlotte, NC, United States within Bio & Pharmacology & Health, IT & Technology.
This role, Modern IT Service Management Lead - AI & Automation at Accenture, could be your next career step.
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