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Business Intelligence Administrator

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Charter Communications
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    Systems Administrator, IT Infrastructure
Job Description & How to Apply Below

Position Type: Contract — 6 Months (likely Extending)

Location:
Hybrid
(4

Days onsite – 1 remote Day)

Department: Data Delivery Platforms (DDP) - CDAE

Reports To: Manager, IT — Data Delivery Platforms

About the Role

We are looking for an experienced Alteryx Administrator to support and stabilize our enterprise Alteryx Server environment on a 6-month contract engagement. This role is responsible for the day-to-day administration, performance tuning, and operational health of a high-availability, on-premises Alteryx Server cluster serving approximately 7,000 users across the organization.

The contractor will work closely with the DDP engineering team, serving as the subject matter expert on the Alteryx platform while our internal team completes a knowledge transfer and transition. This is a hands‑on technical role — not a project management position.

Architecture: Multi-node cluster with High Availability (HA) configuration

User Base: ~7,000 licensed users

Deployment: On-prem (no cloud migration in scope for this engagement)

Team: Embedded within the Data Delivery Platforms (DDP) team

Key Responsibilities Platform Administration
  • Administer and maintain the Alteryx Server cluster across all nodes (Controller, Worker, Gallery)
  • Monitor server health, job queue performance, and resource utilization across cluster nodes
  • Manage Alteryx Server upgrades, patches, and hotfixes in coordination with the DDP team
  • Maintain HA configuration and validate failover readiness — conduct periodic HA failover testing
  • Tune worker node concurrency, job scheduling, and resource allocation to optimize throughput for a 7k-user environment
User & Access Management
  • Manage user provisioning, deprovisioning, and role-based access control in Alteryx Gallery and Server
  • Administer Active Directory / LDAP integration for user authentication and group-based permissions
  • Support onboarding of new users and teams; enforce licensing governance and usage policies
  • Conduct periodic access audits and remediate any orphaned accounts or over-privileged roles
Workflow & Gallery Operations
  • Manage the Alteryx Gallery — curate collections, control publishing permissions, and maintain workflow versioning
  • Triage and resolve workflow execution failures, job scheduling conflicts, and runtime errors
  • Coordinate with workflow developers and business owners to diagnose performance issues in published workflows
  • Maintain a catalog of production workflows with documented owners, schedules, and SLAs
  • Configure and maintain platform monitoring for Alteryx Server (CPU, memory, disk I/O, job queue depth)
  • Establish alerting thresholds and escalation paths for platform degradation events
  • Serve as the primary on‑call resource for Alteryx platform incidents during the contract period
  • Write or update runbooks for common incident scenarios and operational procedures
Documentation & Knowledge Transfer
  • Produce and maintain comprehensive documentation of the Alteryx environment including: architecture diagrams (cluster topology, HA setup, network flows), operational runbooks, user administration procedures, and known issues
  • Conduct structured knowledge transfer sessions with the DDP internal team throughout the engagement
  • Deliver a final transition document and handoff package by the end of the contract
Required Qualifications
  • 3+ years of hands‑on Alteryx Server administration experience
  • Demonstrated experience administering a multi-node Alteryx Server cluster in a production environment
  • Strong understanding of Alteryx Server architecture:
    Controller, Worker, Gallery, Persistence Layer, and Service Layer
  • Experience configuring and maintaining High Availability (HA) in Alteryx Server
  • Proficiency with Alteryx Server API for automation, monitoring, and administrative tasks
  • Experience with Active…
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