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IT Support Technician — First-Call Resolution Pro

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Talentify
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 27000 - 41000 USD Yearly USD 27000.00 41000.00 YEAR
Job Description & How to Apply Below

Genesis
10 is currently seeking an IT Support Technician for a contract position with a Major Energy Company located in Charlotte, NC. This role serves as the first-line responder for resolving technical end-user issues, with an emphasis on first-call resolution and exceptional customer service.

The ideal candidate has 1–2 years of IT support experience and familiarity with Windows 10/11, M365/Office, and desktop applications (Intune, Adobe).

Our organisation is growing, and we are hiring a IT Support Technician — First-Call Resolution Pro in Charlotte, NC, United States.

Our group is growing, and we are hiring a IT Support Technician — First-Call Resolution Pro in Charlotte, NC, United States.

This role is for the IT Support Technician — First-Call Resolution Pro role at Talentify.

We are seeking a motivated IT Support Technician — First-Call Resolution Pro to join Talentify in Charlotte, NC, United States.

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