IT Service Desk Specialist II — End-User Support Pro
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
SMART IT People has an onsite contract-to-hire opportunity in Charlotte, NC for an IT Service Desk Specialist II. The role supports local end users and enterprise-wide IT inquiries, diagnosing and resolving issues to ensure high customer satisfaction.
The ideal candidate has a technical degree and 1–3 years of Level 1 support experience, with strong communication and problem-solving skills. This position emphasizes timely incident resolution and thorough ticket documentation.
The following role is for a IT Service Desk Specialist II — End-User Support Pro with SMART IT People.
This is a strong opportunity to take on the IT Service Desk Specialist II — End-User Support Pro role at SMART IT People.
As a IT Service Desk Specialist II — End-User Support Pro, you will play an important part at SMART IT People in Charlotte, NC, United States.
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